The average person spends 2 hours every day on email. That is 10 hours a week. 520 hours a year. Thirteen full working weeks — every single year — lost to an inbox. Not to creative work. Not to strategy. Not to the things that actually move your business forward. To email.
The good news: this is one of the easiest things to automate using AI tools available right now. You do not need to be a developer. You do not need to write a single line of code. And you can set the whole system up in a single afternoon.
Instead of reading every email and writing every reply from scratch, you review and approve AI-written drafts. The thinking is done. You just make the final call — and most people cut their email time from 2 hours to under 20 minutes.
What You Need Before You Start
Three tools. All have free plans so you can start without spending anything.
- Gmail — This system is built around Gmail. Outlook works too via Make's Outlook connector; the setup is nearly identical.
- Make (formerly Integromat) — The automation platform that connects your apps. Sign up free at make.com. The free plan handles up to 1,000 operations per month — enough to get started.
- Claude AI — The AI that reads your emails and writes your replies. It produces the most natural-sounding drafts of any AI available today. Sign up at claude.ai — the free plan is enough to start.
How the System Works
Before the steps, here is the plain-English picture of what you are building:
- A new email arrives in Gmail
- Make detects it and sends the content to Claude AI
- Claude reads the email and writes a draft reply
- The draft appears in your Gmail drafts folder
- You open Gmail, review the draft, hit send
That is the entire loop. You go from writing replies to approving them. Most of the mental load disappears.
Step 1 — Set Up Your Make Account
Go to make.com and create a free account. Once inside, click Create a new Scenario. This is where you will build the automation workflow.
Step 2 — Connect Gmail to Make
Inside your new scenario, click the + button to add your first module. Search for Gmail and select the Watch Emails trigger — this tells Make to monitor your inbox and fire the automation on every new email.
Click Add to connect your Gmail account. Make will ask you to sign into Google and grant permission — this is standard and safe. Once connected, set the folder to Inbox and set the maximum number of results to 1.
Step 3 — Add Claude AI as the Next Module
Click the + button after your Gmail module. Search for HTTP and select Make a request. This is how you call the Claude API directly.
Configure the HTTP module:
- URL:
https://api.anthropic.com/v1/messages - Method: POST
- Headers: Add
x-api-keywith your Anthropic API key, andanthropic-version: 2023-06-01 - Body type: JSON
In the body, pass the email subject and content to Claude with a prompt like: "You are an email assistant. Read this email and write a professional, concise reply on my behalf. Email: [subject and body from Make variables]."
Step 4 — Create the Gmail Draft
Add another Gmail module: Create a Draft. Map the To field to the sender's email address from Step 2. Map the Subject to "Re: [original subject]". Map the Body to Claude's response from Step 3.
Save the scenario and turn it on.
Step 5 — Test and Refine
Send yourself a test email and run the scenario manually. Check your Gmail drafts — you should see a reply drafted within 30 seconds. Read it. If it sounds right, you are done. If the tone is off, adjust the prompt in Step 3 and run the test again.
Most people spend 10 to 20 minutes refining their prompt before it feels natural. It is worth the time — once it is right, the system runs on its own.
Advanced: Filter Which Emails Get Processed
You almost certainly do not want AI drafts for every email. Add a Filter module between Gmail and Claude to only process emails that match certain criteria — for example, emails from domains you recognise, or emails that do not contain the word "unsubscribe" (which catches newsletters and marketing automatically).
Common filters people use:
- Skip emails where the sender is in your contacts
- Only process emails marked as important by Gmail
- Skip anything with "no-reply" in the sender address
- Only process emails received during business hours
What This System Does Not Do
Be clear-eyed about the limitations. Claude writes good drafts — but it does not know your personal relationships, your ongoing projects, or your specific commitments. You still review before you send. The system eliminates the blank-page problem and the typing time, not your judgment.
Do not connect this to a "send automatically" flow. That is how you accidentally agree to something, miss a nuance, or send a robotic reply to someone who needed a human one. The draft-review model is the right default for almost everyone.
From the Produrence Store
Inbox Zero Automation Playbook — $9 CAD
35-page PDF with the exact system from this article — Gmail & Outlook walkthroughs, 10 copy-paste automation recipes, AI prompt templates for triage.
Buy now →Want more automations like this?
Subscribe to the Produrence newsletter — one new automation, one AI tool review, and one productivity tactic every week.
Join free →